The Duty to Supply Information Ordinance of the German Civil Code [BGB-lnformationspflichten-Verordnung, BGB-lnfo-VO] obliges us to draw your attention to the following notes, which contain important information on consumer protection. You are therefore kindly requested to read them carefully.

Please note the following information for consumers:


Obligations under Sect. 312c (1) of the German Civil Code [BGB] to provide information for distance selling contracts:

1. Seller
The respective seller’s address is given in the seller profile.

2. Corporate Representatives
The seller is legally represented by:
Details of each statutory representative are given in the seller profile.

3. Address for Service
The address for service is:
See the details given in the seller profile.

4. Goods Offered, Contract Closure
The art works offered are used, and their condition reflects their age and their previous history. The price takes any defects into account.
The items offered by the seller on the Internet or otherwise do not constitute offers to sell. The bidder makes a binding bid. This bid lapses when an effective higher bid is made by another bidder or by the bidder itself. The highest bid at auction closure decides the purchase contract concluded. In the case of the “Buy Now” option, the contract is brought about when this offer is effectively accepted by the buyer. The specifications of the items offered by the seller are without obligation. The course of the auction, ordering procedure and the conclusion of a contract in an online purchase transaction staged as an Internet auction (e-commerce) are all specified in the provisions on compulsory information in e-commerce, which are available at www.fine-art-auctions.com/terms.php.

5. Minimum Term
The contract does not have a minimum term. The period during which the bidder is bound by its bid is determined by the duration of the Internet auction and the highest bid at the time.

6. Prices
The prices given include statutory value-added tax at the rate in force at the time, where owed.

Any customs duties incurred for deliveries to countries outside Germany have to be paid by the buyer.
Any fees for cash on delivery have to be paid by the buyer.

7. Delivery & Freight Costs

The prices given include transport and packaging costs.

8. Payment, Delivery
Payments have to be made to the seller in EUR (€) in cash, by bank remittance or by credit card. Details on this are given in the provisions on compulsory information in e-commerce, which are available at www.fine-art-auctions.com/terms.php. Cheques and bills of exchange are only accepted by special arrangement and only by way of performance, and all costs and taxes are charged; the Seller bears no liability for punctually paying in cheques or bills of exchange, or for any protest, or for notification or return in the case of cheques or bills of exchange that are not honoured. If the Seller has agreed to non-cash payment, then all the costs and fees for remittance (including the bank charges deducted from the Seller) shall be at the Buyer’s expense.

The Buyer shall immediately collect the object of purchase from the Seller, at the latest 14 days after auction closure and purchase of the item, unless it has expressly requested consignment of the goods. The object of purchase shall only be dispatched on the Buyer’s express instructions, and on principle only after the Buyer has paid in advance. The Seller may stipulate the kind of dispatch and the means of consignment at its own discretion. On dispatch, additional fees – in particular COD costs and customs duties – may be incurred which are charged by the carrier directly and are collected from the recipient on delivery of the consigned goods. These fees are not included in the Seller’s carriage costs and must be paid by the purchaser in addition, if applicable.

9. Rights of Revocation & Return
If the buyer is a consumer within the meaning of Sect. 13 of the German Civil Code [BGB], then it may revoke the contract it has declared in accordance with Sect. 312d) and Sect. 355 of the Civil Code. The buyer is advised in detail about its right of revocation and about the consequences of revocation in our cancellation policy given below.

10. Telecommunications Costs
If the bidder contacts the seller using telecommunications, e.g. telephone, fax, email, Internet, then apart from its own connection costs it will not be charged any further such costs by the seller.

11. Time Limitation

The customer’s attention is expressly drawn each time to any limitation to the period of validity for information provided, e.g. period of validity for restricted offers, in particular regarding prices.

1. Customer Service

No independent customer service exists. If you have any suggestions, problems or complaints, please contact the above address in writing or by phone. We do not take emails into account. Your contact is: the contact at the seller’s business.

2. Terms of Warranty & Guaranty

Regarding Sect. 312c) (2) of the German Civil Code [BGB]: see Items 1-12 above.
2.1 The seller guarantees the authenticity of the item sold, and accordingly it extends the statutory guaranty period for the work’s authenticity to 5 years. The item’s authenticity shall be understood to exclusively mean the genuine origin of the work, i.e. the capacity in which the work was created by the artist/author whose name it bears (authenticity of the creator of the work), or – if the latter is not named – that the work was created at the time, among the people, in the era and under the circumstances that have been passed down by tradition.
2.2 The further specifications of the items made to the best of our knowledge do not constitute contractually agreed qualities or characteristics within the meaning of Sect. 434 of the German Civil Code [BGB], instead of which they merely serve as information for the Buyer – unless we expressly assume a guaranty in writing. This also applies to expertises (apart from the expertise on authenticity pursuant to Item 2.1). The fact that the item has been examined by the Seller does not in itself constitute a quality or characteristic of the object of purchase. Vis-à-vis entrepreneurs within the meaning of Sect. 14 of the German Civil Code [BGB], all guarantees, apart from the guaranty for the authenticity of the work pursuant to Item 2.1 above, are excluded for all manner of defects in the goods sold. Vis-à-vis consumers within the meaning of Sect. 13 of the German Civil Code [BGB], the guaranty for used goods – apart from the guaranty pursuant to Item 2.1 above – is limited to one year after commencement of the statutory prescriptive period. In all other respects the statutory regulations shall apply.


Cancellation Policy

Without stating any reasons, you may declare revocation of the contract within one month in writing, i.e. in a letter, fax or email, or by sending back the goods. The period allowed does not commence until the goods are handed over and this cancellation policy has been provided in writing. Sending off the revocation or the item suffices for meeting the deadline. Revocation is to be sent to:

see details in seller’s profile.

Consequences of Revocation

In the event of effective revocation, the performance received by both parties is to be returned and any benefits gained (e.g. interest) are to be handed over. If you are unable to return all or any of the performance you have received, or if it can only be returned in a poorer condition, then you may have to compensate us for the difference in value. In the case of items provided for use, this does not apply if the deterioration in the item is exclusively due to its being inspected, as may be done in a shop. Apart from this, you can avoid the obligation to compensate the difference in value by not putting the item to use as if it were your own property and refraining from doing anything that impairs its value. Returning items is at no cost to yourself.

Returning goods which can be sent in parcels may also be done by a parcels service, by ourselves or by third parties working to our instructions, who will collect the goods from you if you request that they be taken back. Collection of the goods will then be arranged by the recipient of the return consignment.
If you have financed the contract with a loan, and if you revoke the contract that has been financed, then you will no longer be bound to the loan agreement provided both contracts form a single economic unit. This is assumed in particular if we are at the same time the lender, or if your lender has involved us in the financing. If the loan has already been extended to us when the return takes effect, you may also contact your lender about reverse transaction and not just us.



- End of cancellation policy -


Note on data protection and data safety
Your data will be used and processed exclusively in compliance with applicable legislation on data protection.